We believe our course fees are competitive and represent value for money. You will be informed of the cost of the course you are undertaking in the course information you received prior to enrolment.
When you pay upfront for any of our courses, your course fees are placed in a special fund which ensures your course fees are protected until the course has commenced and we have rightly earned them.
We may provide you with a refund under the following conditions:
You have paid for the course and then withdraw from the course more than 1 month prior to the commencement of the course. In this case, a fee equal to 10% of the course cost will be retained by us to cover administrative costs. The remainder will be returned to you.
You have paid a deposit and then withdraw from the course less than 1 month prior to the commencement of the course. In this case, a fee equal to 25% of the course cost will be retained by us cover administrative costs. The remainder will be returned to you.
You commence a course and withdraw during the course. We may agree to negotiate a proportional refund in exceptional circumstances. However, we reserve the right to refuse a refund in this situation.
Once you have been issued with a statement of attainment, certificate or qualification you will not be given a refund.
